Data protection notice

Privacy Policy of ai-energy GmbH


Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable statutory provisions on the protection of personal data, in particular the EU General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us. The purpose of this privacy policy is to inform you comprehensively about the processing of your personal data by ai-energy GmbH and the rights which you have.

Personal data is information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number and email address but also your IP address.

Data is anonymous when no personal reference to the user can be established.


Controller and Data Protection Officer

ai-energy GmbH

Meckenloher Str. 11

D-91126 Rednitzhembach


Tel.:     +49 9122 99 54-700

Fax:     +49 9122 97 96 50

Privacy contact:


Your rights as a data subject

First of all, we would like to inform you here about your rights as a data subject. These rights are enshrined in Articles 15 - 22 GDPR. They comprise:

  • The right to information (Article 15 GDPR),
  • The right to erasure (Article 17 GDPR),
  • The right to rectification (Article 16 GDPR),
  • The right to data portability (Article 20 GDPR),
  • The right to restriction of data processing (Article 18 GDPR),
  • The right to object to data processing (Article 21 GDPR).

To exercise these rights, please contact: The same applies if you have questions about data processing in our company or wish to revoke a consent you have previously granted. You also have a right of appeal to a data protection regulator.

Rights of objection

Please note the following in connection with rights of objection:


If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is related to direct advertising.


If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made without any formalities, if possible to:


In the event that we process your data to protect legitimate interests, you may object to this processing at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions.


We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.



Purposes and legal bases of data processing

When processing your personal data, the provisions of the GD‑PR and all other applicable data protection regulations will be complied with. Legal bases for the data processing are given in particular in Article 6 GDPR.

We use your data to initiate transactions, to fulfill contractual and legal duties, to carry out the contractual relationship, to offer products and services and to strengthen the client relationship, which may also include analyses for marketing purposes and direct advertising.

Your consent to data processing may also constitute a permission requirement under data protection law. Before giving consent, we will inform you about the purpose of the data processing and about your right of withdrawal.

If the consent also refers to the processing of special categories of personal data, we will explicitly point this out to you in the consent. Otherwise, special categories of personal data under Article 9 GDPR will only be processed if this is required by statutory provisions.


Disclosure to third parties

We will only pass on your data to third parties within the framework of the statutory provisions or with the appropriate consent. Otherwise, we do not disclose information to third parties unless we are required to do so by mandatory law (e.g. disclosure to external bodies such as regulators or law enforcement agencies).


Recipients of the data/categories of recipients

Within our company, we ensure that only those persons receive your data who need them to fulfill contractual and legal duties.

In certain cases, service providers assist our specialist departments in performing their tasks. The necessary data protection contracts have been concluded with all service providers.


Third-country transfer/third-country transfer intention

Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contractual relationship, is required by law or you have given us your consent.

We do not (currently) transfer your personal data to any service provider or group company outside the European Economic Area.


Data storage period

We store your data as long as they are needed for the respective processing purpose. Please note that numerous retention periods require that data continue to be stored. This relates in particular to retention duties under commercial or tax law (e.g. Commercial Code, Fiscal Code, etc.). If there are no further storage duties, the data is routinely deleted after the purpose has been achieved.

In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence under legal statutes of limitations, which can be up to thirty years; the regular limitation period is three years.


Secure transfer of your data

In order to protect the data stored by us in the best possible way against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational safeguards. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

The exchange of data from and to our website is encrypted. We offer HTTPS as the transmission protocol for our web presence, always using the latest encryption protocols. In addition, we offer our users content encryption as part of the contact forms. We are the only ones who can decrypt these data. There is also the option of using alternative communication channels (e.g., the postal service).


Duty to provide the data

Various personal data are necessary for the establishment, implementation and termination of the debt relationship and the fulfillment of the associated contractual and legal duties. The same applies to the use of our website and the various functions it provides.

We have summarized the details for you in the above point. In certain cases, data must also be collected or made available due to legal requirements. Please note that it is not possible to process your request or carry out the underlying contractual relationship without the provision of these data.


Categories, sources and origin of the data

What data we process is determined by the respective context: this depends on whether you enter an inquiry in our contact form, for example, or whether you send us an application or submit a complaint.

Please note that we may also provide information for special processing situations separately in a suitable place, e.g. in a contact request.


When you visit our website, we collect and process the following data:

  • Name of the internet service provider
  • Information about the website from which you are visiting us
  • Web browser and operating system used
  • The IP address assigned by your internet service provider.
  • Files requested, amount of data transferred, downloads/file export
  • Information about the webpages that you call up from us incl. date and time
  • For reasons of technical security (in particular to defend against attempted attacks on our web server), this data is stored in accordance with Article 6 (1) (f) GDPR. After 7 days at the latest, anonymization is performed by abbreviation of the IP address so that no reference to the user is established.


In the context of a contact request, we collect and process the following data:

  • Name
  • Email
  • Tel
  • Company
  • Position
  • Subject
  • Your message


Contact form/contact by email (Article 6 (1) (1) (a, b) GDPR)

There is a contact form on our website that can be used to contact us electronically. If you write to us via the contact form, we process the data you provide in the contact form to contact you and answer your questions and requests.

Here, the principle of data economy and data avoidance is observed, meaning that you only have to provide the data that we absolutely need to contact you. These are your email address, your name and the message box itself. In addition, your IP address is processed out of technical necessity as well as for legal protection. All other data are voluntary fields and can be provided optionally (e.g. to give more personalized answers to your questions).

To best protect the security and confidentiality of your data, we implement appropriate safeguards. Your request will be transmitted to us in encrypted form.

If you contact us by email, we will process the personal data provided in the email solely for the purpose of processing your inquiry. If you do not use the forms offered for contacting us, no further data collection will take place.


Automated decisions in individual cases

We do not use purely automated processing to reach a decision.


Cookies (Article 6 (1) (1) (a, f) GDPR, § 25 (1, 2) of the German Telecommunications and Telemedia Data Protection Act (TDDDG)

Our website uses so-called cookies. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your terminal device and saved (locally) by your browser. Cookies contain only pseudonymous, mostly even anonymous data. Some cookies remain for the duration of a browser session (so-called session cookies), others are stored for a longer period of time (so-called persistent cookies, e.g. consent settings). The latter are automatically deleted after the respective specified time (usually 6 months). In addition to our own cookies, we also use cookies that are controlled by third-party providers. They use the information contained in the cookies, for example, to display content to you or to record the pages you visit.

Due to our legitimate interest (Article 6 (1) (1) (f) GDPR), we set technically necessary cookies that are mandatory for the operation of the website and to ensure its functionality. Furthermore, we use cookies without your consent insofar as their sole purpose is to store or access information stored in the terminal device for the transmission of messages or they are absolutely necessary in order to provide the service you have expressly requested, § 25 (2) TDDDG.

Assuming your consent, further cookies are used, by means of which it is possible for us or third parties, for example, to evaluate how our services are used. This allows us to design the content according to user needs. In addition, the cookies give us the opportunity to measure the effectiveness of a particular advertisement and have it placed depending on the thematic user interests, for example. The legal basis for this is your express consent (Article 6 (1) (1) (a) GDPR, § 25 (1) TDDDG).

You can revoke your consent using our consent banner at any time with effect for the future and change the cookie settings. Note that changes must be made separately for each terminal device.

Open Cookie Preferences

If you maintain accounts with the third-party providers we use and are logged in there, your data may be linked to the respective account. You can avoid such aggregation by not giving or revoking your consent to the cookies in question or by logging out of the respective third-party providers in advance.

Most browsers accept cookies automatically. You can also disable, restrict or delete cookies on your terminal device manually using your browser settings or dedicated software. If you disable the setting of cookies, the full use of our website will not be possible or will only be possible to a limited extent.


Borlabs Cookie, Consent Tool (Article 6 (1) (1) (c) GDPR)

This website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs).

The use of Borlabs cookie consent technology is done in order to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6 (1) (1) (c) GDPR.

When you enter our website, a Borlabs cookie is stored in your browser, which stores the consents you have given or revoked. These data are not shared with the provider by Borlabs Cookie.

The collected data will be stored until you request us to delete it or the Borlabs cookie itself performs a deletion after 1 year or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.

Details on the data processing of Borlabs Cookie can be found at


Vimeo (Article 6 (1) (1) (a) GDPR. § 25 (1) TDDDG)

We use the provider Vimeo, among others, for the integration of videos. Vimeo is operated by Vimeo, LLC with headquarters at 555 West 18th Street, New York, New York 10011 on the basis of your consent under Article 6 (1) (a) GDPR, § 25 (1) TDDDG.

On some of our webpages, we use plugins from the provider Vimeo. When you call up the webpages of our website that are provided with such a plugin, a connection to the Vimeo servers is established and the plugin is displayed. This transmits to the Vimeo server which of our webpages you have visited. If you are logged in as a Vimeo member, Vimeo assigns this information to your personal user account. When using the plugin, such as clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.

You can revoke your consent at any time for the future. To do this, simply call up our consent banner and deselect the relevant cookie(s). Please note that the change in the consent banner settings must be made individually for each terminal device.

Open Cookie Preferences

However, you will then no longer be able to access the corresponding content using our website.

For the purpose and scope of the data collection and the further processing and use of the data by Vimeo, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of Vimeo (


Google Maps (Article 6 (1) (1) (a) GDPR, § 25 (1) TDDDG)

On our website, we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on the basis of your consent under Article 6 (1) (1) (a) GDPR.

Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. By using this service you will be shown our location and it will be easier for you to contact us. For example, you can display specialist dealers in your vicinity or plan a journey quickly and easily.

Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) would be transmitted to Google servers in the USA and stored there in the event that you give us your consent for the integration of Google Maps using the consent banner. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. Google Maps has been implemented on our part using the consent banner, so that data collection is only possible once you give your consent for the integration of Google Maps maps. Please note that your consent also includes the transfer of data, in particular to the USA.

If you do not wish to be associated with your profile at Google, you must log out of Google before giving your consent and calling up a corresponding subpage with Google Maps map. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

Such an evaluation is carried out in accordance with Article 6 (1) (1) (a) GDPR on the basis of your consent. Google, in turn, uses the data for the insertion of personalized advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right, as we unfortunately have no influence over this.

If you do not agree with the future transmission of your data to Google in the context of the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off the JavaScript application in your browser. However, Google Maps and thus the map display on this website can then unfortunately not be used.

You can view Google's terms of use at and the additional terms of use for Google Maps at

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"):

You can revoke your consent at any time for the future. To do this, simply call up our consent banner and deselect the relevant cookie(s). Please note that the change in the consent banner settings must be made individually for each terminal device.

Open Cookie Preferences

Please note that in this context personal data may be processed in a third country, the USA. Appropriate contractual regulations and guarantees ensure compliance with the European level of data protection for data transfer and processing in third countries.

Google Analytics (Article 6 (1) (1) (a) GDPR, as well as § 25 (1) TDDDG)

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), based on your consent (Article 6 (1) (1) (a) GDPR, as well as § 25 (1) TDDDG). Google Analytics uses so-called "cookies". These are text files that are stored on your terminal device and enable an analysis of your use of the website. The information stored in this way is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated, your IP address will be shortened before data transmission and within the European Union or states that are party to the European Economic Area. An unabbreviated transmission of the full IP address to Google takes place only in exceptional cases.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Sessions and campaigns are terminated after a certain period of time. By default, sessions are terminated after 30 minutes of no activity and campaigns are terminated after six months. Users' personal data are deleted or anonymized after 14 months.

Google processes and stores your data in the USA. Appropriate contractual regulations and guarantees ensure compliance with the European level of data protection for data transfer and processing in third countries.

For more information on terms of use and data protection, please visit and

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

You can revoke your consent at any time with effect for the future. To do this, simply call up our consent banner and select the appropriate consent. Please note that the change in the consent banner settings must be made individually for each terminal device.

Open Cookie Preferences

This website uses the IP anonymization function of Google Analytics. Furthermore, an order data processing agreement was concluded with Google. You also have the option to disable Google Analytics by means of a browser add-on.

For more information, please visit (general information on Google Analytics and data protection).

Social media

On our website you will find links to our social media presences on LinkedIn and XING. You can recognize links to social media websites by the respective company logo. If you follow this link, you will reach our company presence on the respective social media network. When clicking on a link to a social media network, a connection to the servers of the respective social media network is established. This communicates to the servers of the social media network that you have visited our website. In addition, further data are transferred to the provider of the social media network. These are for example:

  • Address of the web page where the activated link is located
  • Date and time when the website was called up or the link was activated
  • Information about the browser and operating system used
  • IP address

Responsible for the company appearances within the meaning of the EU General Data Protection Regulation

(GDPR) as well as other provisions of data protection law is, in addition to us,

  • LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
  • Xing

(New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany)

If you are already logged in to the corresponding social media network at the time the link is activated, the provider of the social media network may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media network. You can exclude this possibility of assignment to your personal user account by logging out of your user account in advance.

The servers of the social media networks are located in the USA and other countries outside the European Union. The data may accordingly be processed by the social media network provider in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that may not protect general personal data to the same extent as they do in the Member States of the European Union.

Please note that we have no influence on the scope, type and purpose of the data processing by the provider of the social media network. For more information on the use of your data by the social media networks integrated on our website and the options to object, please refer to the information linked below:

Privacy Policy:;


Overall, you have the following rights regarding the processing of your personal data:

Right to information; right to rectification; right to erasure; right to restriction of processing; right to object; right to data portability; right to complain about unlawful processing of your personal data to the competent data protection authority.

However, since ai-energy GmbH does not have complete access to your personal data, you should contact the providers of the social media directly if you wish to assert your rights, as they each have access to the personal data of their users and can take appropriate measures and provide information.

If you still need help, we will of course try to assist you. Please contact [].


Links to other providers

Our website also contains - clearly recognizable - links to the websites of other companies. As far as there are links to websites of other providers, we have no influence on their contents. So we can give no guarantee and accept no liability for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal breaches and recognizable breaches at the time of linking. There were no clearly illegal contents at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without specific evidence of a breach of the law. Such links will be removed immediately on becoming aware of any breaches.